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5 Principles of Lean Thinking 7 principles for improving flow of knowledge work Ackoff Alec Sharp Analysis ASQ Barriers to Flow bronze business process improvement Conference Conference Presentations continuous improvement cycle time Flow gemba Improving Flow James Womack John Shook kaizen lead time Lean body of knowledge lean in knowledge work lessons learned from lean in service Masaaki Imai Measures of Flow Mike Rother Pascal Dennis Presentation principle process improvement process map productivity Reducing Waste Robert Damelio rolled throughput yield Russell Ackoff swimlane diagram system performance Systems Thinking value-creating time value stream mapping vsm Waste Womack Workshop

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